Privacy Policy

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BIMCO Promos ("BIMCO Promos," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit www.bimcopromos.com (the "Site") or interact with us by phone, email, or text message, how we use and share that information, and the choices and rights available to you. By using our Site or our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use our Site, place an order, contact us, or sign up for our newsletter or SMS communications:

  • Contact information — name, company name, mailing address, email address, and phone number

  • Order and transaction information — products purchased, order history, artwork/logo files, and billing details

  • Payment information — processed securely through our payment providers (we do not store full payment card numbers)

  • Communication data — messages, inquiries, or feedback you send us, including SMS opt-in and consent records

  • Technical information — IP address, browser type, device information, and browsing behavior collected automatically through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, quotes, and product proofs

  • Communicate with you about your order, account, or inquiries

  • Send newsletters, promotional offers, and marketing updates (where you have opted in)

  • Send SMS/text messages related to campaigns you have opted into

  • Improve our Site, products, and customer service

  • Comply with legal obligations and protect against fraud or misuse of our Site

3. Third-Party Access

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors, to securely complete transactions

  • Shipping and fulfillment providers, to deliver your order

  • Marketing and email/SMS platform providers, to send newsletters and text communications

  • IT and website service providers, who help us maintain and secure the Site

  • Government authorities or legal advisors, where required by law

Any third party with access to your information is contractually obligated to use it only for the purpose for which it was shared and to keep it confidential.

4. SMS Campaigns and Opt-In Disclosure

If you opt in to receive SMS/text messages from BIMCO Promos, we use that information only to deliver the communications and services associated with that campaign.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS communications at any time by replying "STOP" to any message you receive from us, or by contacting us directly using the information in the Contact Us section below.

5. Consumer Rights, Including CCPA

California Consumer Protection Act (CCPA)

The California Consumer Protection Act ("CCPA") is a state law of the United States, with a reach beyond its territory. The Act requires businesses that collect personal information to inform consumers of the information collected. This Act applies to all websites that collect information from consumers in California.

As per this Act, we inform our consumers of the following:

  • Type of personal and sensitive information collected

  • Duration for which the information is kept

  • Clarification regarding third-party access

  • Consumer rights to access, modify, or delete personal information

  • Consumer rights to limit use and disclosure of sensitive information

  • Methods of using personal and sensitive information

Your Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, and sell

  • Access a copy of the personal information we hold about you

  • Correct inaccurate personal information

  • Delete personal information we have collected from you, subject to certain exceptions

  • Limit the use and disclosure of sensitive personal information

  • Opt out of the sale or sharing of personal information (BIMCO Promos does not sell personal information)

  • Non-discrimination for exercising any of your CCPA rights

To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your browsing experience, analyze Site traffic, and personalize content. You can control cookies through your browser settings; disabling cookies may affect certain Site features.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

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